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What if the terminal asks for a PIN-code when paying?

Written by Jam Platform Support

Jam Card does not support transactions that require a PIN code.
If a merchant requests a PIN, this card cannot be used for that payment. Entering a PIN is not supported and will cause the card to be locked.
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In such cases, it is better to cancel the transaction and ask to split the bill into several parts or use a different terminal for payment.
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If you entered your PIN code and your card is blocked, please contact our support team and we will unblock the card.

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